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Our service
- Support our priority - 24/7 free phone access to all customers
- Knowledgeable support staff with a passion for their work
- British company with all our services in the UK
- More support lines than sales lines
- Free phone numbers for Support and Sales
- Servers that are high quality and with low utilisation
- Multiple connections to high-specification Extreme and Cisco equipment
- Dedicated support executives for EVERY customer
- Phone number and email address supplied for each support executive
- Communication is key - we will call you back
Product Related - Colocation
- 24/7 access to your equipment which is free and unlimited
- 24/7 reboots which are free and unlimited
- 24/7 Email and FREE phone support
- Huge bandwidth capabilities burst to port speed guaranteed
- Copper/Fibre Gigabit ports available at extra cost
- No SETUP FEES
- MONTHLY contracts
- Dedicated support manager
- Bookable IP-based KVM (usable from a web browser)
Network Related
- Port speed burst guarantee, 24/7
- Multi-gigabit uplink from our cabinets to network switches
- Multiport gigabit uplink to LINX from our Maidenhead and Docklands facilities
- Low utilisation of our links
- Locked suites with photo ID access only
- Quality of Service Vlans to ensure your service remains error free
- VoIP specialist - European VoIP carriers use our facilities!
- Dedicated support portal for all customers
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